The introduction of CARM has fundamentally changed the relationship between an importer and a broker. Under CARM, importers are entirely responsible for the financial elements of their imports. While this may grant additional transparency for the CBSA - it has effectively removed brokers’ ability to lend our bond or act on a client's behalf in key financial situations.
As a Canadian commercial importer, you are now expected to manage your taxes, duties, fees, and financial securities independently.
For some importers, the additional knowledge and effort required to do so pose a significant challenge and a considerable risk. For this reason, we have decided to introduce our CARM Management Services.
These services grant PCB full access to your CARM account and allow us to handle the additional complexities and challenges posed by CARM on your behalf while you continue operating in the same way you always have.
Your CARM portal is managed by the same industry experts you’ve come to trust for 70 years.
CARM grants unparalleled transparency on the financial element of importing - engage with it as much as you like while we ensure its accuracy.
CARM allows those imports not made through PCB to benefit from our industry expertise as we reconcile all of your imports.
Best for seasonal and infrequent importers using PCB exclusively.
*Disclaimers: Based on the statement of Account balance as shown in the CARM Client Portal. CBSA processing times may impact the amount owed, and this is out of our control.
Best for high volume importers utilizing multiple brokers.
Disclaimers: Based on the statement of Account balance as shown in the CARM Client Portal. CBSA processing times may impact the amount owed, and this is out of our control.
For many Canadian commercial importers, the increased administrative obligations set out by CARM are more than they are prepared for or capable of handling. Worse, they represent a significant step away from the primary reasons why they engaged the services of a customs broker in the first place.
The monetary management of a commercial import business is no small undertaking, and CARM has created a scenario where importers MUST take over complete responsibility for the financial element of their imports. For those importers who are confused, overwhelmed, or simply looking to continue business despite these changes, PCB’s CARM Management Service is for you.
