Common Sense. Uncommon Knowledge

Common Sense.
Uncommon Knowledge.

24/7, 365 Access to Trade Specialists

About Us

How can we help you trade today?

Our Mission

Provide you with the most compliant and client service-driven international trade services.

Our Vision

Solve your tough trade problems with compliant trade solutions and communicate opportunities.

Our Promise

Be there for you 24/7. You can trust us to be responsible and reliable with your international trade endeavors.

A Trusted Legacy

PCB has built a legacy of excellence and accountability for over 100 years. Staffed with some of the best minds in the world of international trade, we have built our reputation on our common sense and our uncommon knowledge!

Let us introduce you to the World.

30000+

Happy Clients

70+

Years in Business

300

Customs
Professionals

80%

Professional
Designates

The Founding and Early Days of PCB

Our company's story began in 1916 at the Pacific Highway Port of Crossing in Surrey, BC, Canada. In those early days, the Pacific Highway was merely a dirt road, and the revolutionary Model T Ford was just starting to appear on the market. Our firm's roots trace back to Dennison, Raines, and Todd, and after a few name changes over the years, the organization became known as Pacific Customs Brokers Ltd. Not long after that, we expanded into freight management, logistics, warehousing, and US Customs brokerage, and our all-encompassing brand emerged as PCB Global Trade Management.

PCB Expands Our Service Offerings into Freight

In 1979, PCB began offering freight services to clients, a service we continue to offer to this day. Like everything in life, it started small, as a simple courier service that served almost exclusively the Blaine/Surrey communities. Today, PCB Freight Management Ltd. serves thousands of companies and provides freight and logistics services to importers and exporters from 192 countries worldwide.

The Era of 24/7 Service Begins

It seems hard to imagine now, but the notion of a ‘24/7’ customs broker was not common in the 1980s. In fact, in 1988, PCB became the first nationally licensed Canadian Customs broker to begin serving our clients well 24 hours a day, seven days a week, 365 days a year - a practice we continue to this day.

PCB Goes International, opening the US Office

In 1999, recognizing the opportunity for growth and the needs of cross-border trade, we strategically expanded our operations into the United States. This significant milestone was marked by the establishment of our very first US office in Blaine, Washington, United States of America. We initially launched our services under the banner of Myers Customs Brokers, operating as Agents for Pacific Customs Brokers Inc. This initial venture proved highly successful, and the business quickly gained traction and experienced rapid, sustained growth, laying a strong foundation for our ongoing commitment to serving clients on both sides of the border.

Our organization has grown from a small business with dozens of employees into an enterprise comprising over 300 personnel who, through PCB’s continued employee development programs, now collectively hold hundreds of professional designations across almost as many disciplines. Over the last century, we have grown upwards and outwards - from just serving our community to now providing brokerage, freight, warehousing, and trade advisory services to businesses in 192 countries globally. As a company, PCB has built its reputation for compliance, service, and putting people first, and in doing so, we have earned a position as one of the preeminent voices in international trade. The journey has been winding, and there is a great deal of history behind us, but the truth is that for PCB Global Trade Management - we’re just getting started.

Testimonials

"Pacific Customs Brokers has been an excellent business partner for the past several years. We have worked together on complex customs projects and moves, established a network of excellent broker agents, and improved our overall compliance in our technical and corporate shipping.

PCB has delivered more than promised, always fully accessible and providing responses tailored to our 24/7/365 needs. More importantly you have always recommended the solutions that were in our best interests, saving us time and money. Your team has been prompt, knowledgeable and willing to go the extra mile for us. Our businesses are dynamic, to say the least, and the way PCB is able to flex when our needs change 'on the fly' really is key to our joint successes."
"It is with pride and pleasure that we pass on the commendations of the International Olympic Committee, the International Paralympic Committee, Broadcasters and Press Agencies, the National Olympic Committees and the National Paralympic Committees on the success of the Logistics program for the Vancouver 2010 Olympic and Paralympic Winter Games. This success would not have been possible without the contribution and excellence demonstrated by Pacific Customs Brokers.

Your team has gone over and above to deliver the highest level of service to our collective clients. Events of the size and scale of an Olympic Games require flexibility and skill to overcome the many challenges associated with concentrating such a huge undertaking into a short span of time. You should take pride in the abilities and attitude demonstrated by your team and in the professionalism demonstrated by Pacific Customs Brokers in the delivery of services to VANOC and the many and varied client groups of the Games.Thank you for your significant dedication and contribution to the success of the Vancouver 2010 Olympic and Paralympic Winter Games."

Grant Earnshaw, Director, Material Logistics  & Tony Beck, Director, Logistical Operations
"Over the past  10 years, the team at Pacific Customs Brokers Ltd. (“PCB”) has been [our] exclusive customs broker.

At all hours of the day and night, the PCB team has gone above and beyond for us dealing with every foreseeable (and unforeseeable) issue the arose in clearing our imports and exports. The staff have been professional, timely, technically accurate in addressing tariff rulings, and providing valuable insight to keep [us] ahead of [our][ competition.

It is without hesitation that I highly recommend Pacific Customs Brokers Ltd. to anyone seeking a professional and personable customs broker."
"Our business of the consolidation, distribution and transportation of fresh cut flowers and floral products is a challenging one. Over a year ago we began transitioning existing customers and any new Canadian customers over to Pacific Customs Brokers to handle details of clearing their products primarily at the border in Blaine, WA. Not only are our personal efficient, reliable and knowledgeable but also a pleasure to interact with on a daily basis.

Knowing that we can reach your company at any time of the day, seven days a week for problem resolution is a critical component to the success of the growth and outstanding service perspective customers of Pacific Customs Brokers."
"I have been working in partnership with PCB for over a year now. Their service is second to none. Whenever we have struggles on our end, PCB is there on the phone, no recorded messages, no wait times, your questions are answered immediately. In most cases, they even call the next day to make sure we don’t have any other questions.

I have called PCB numerous times when they were not even our broker, and they STILL answered questions. This alone is what made me make the switch. I have four stores in theVancouver market, with more coming, and with PCB as my business partner, we have noWorries.

Recently, one of my other distribution centers was struggling with their own broker. I introduced them to PCB, and they made the switch within weeks. PCB offers the kind of customer service you don’t get in bigger companies any more, and it’s very much appreciated by me and my team."
"PCB sent down part of their Operations staff to train my team members when we switched from our old broker. They stayed with us for hours answering all questions, and offering suggestions to make things easier on our end.

I speak of PCB highly every chance I get. Switching to PCB was one of the best business decisions I have ever made, and would make it again in a second!"
"We switched to PCB at the end of last summer, and I have to say that I am so glad I made that decision... Any broker can put entries through, but when the chips are down, and we need help, your team is there for us... and I can't thank you enough."
"I want to express my gratitude to you and your entire team for making my shipment this weekend a success, despite some incredible challenges created by the ultimate consignee. You and your entire team are professional, efficient and extraordinarily customer-service oriented. Your ability to problem solve is amazing. Thank you again."